Servicing & Maintenance

Along with our one-off servicing visits, we can offer 3 or 5 year fixed price service contracts that will see continued support of your movable walls or sliding folding door partitions.

Being proactive and signing up to one of our maintenance agreement programmes will protect you against expensive repair costs and potential downtime periods. It will also ensure that you comply with all health and safety laws and regulations.

We offer 3 levels of service contract: Standard, Deluxe and Premium.

View Service Contract Covers
Service Contract Covers Standard Deluxe Premium
Fixed or flexible appointment times
Check alignment of panels and level where necessary
Check track fixings for rotational vibration and report on condition
Check the track suspension and clearance for structural faults
Inspect wall posts and fixings and level where necessary
Check profile and facing board fixings and adjust where necessary
Inspect carrier trolleys and adjust, clean and lubricate
Inspect the bearings and lubricate
Check track junctions and guide blocks if applicable
Check for any visible damage or faults
Check the locating bolts are working correctly and report on condition
Inspect the door ironmongery and hinges for tightness
Check and adjust the operable seals and operating mechanisms
Inspect rubber seals for wear and tear and report on condition
Inspect magnetic seal in the profile and replace any missing sections
Inspect the condition of the TE panel
Check stacking area and track junctions for alignment
Check the TE gearbox and adjust/lubricate or repair if broken
Clean the aluminium edge profiles on all panels
Replace any rubber seals that are causing acoustic gaps
Full training and induction on the correct operation of the panels to staff
Renovate panels where cosmetic damage is apparent
Full cleaning of the panel facing boards
Re-painting of the track
Major repairs
Test and commission system
Log Book and Completion Certificate for your H&S records
Optional extras available Standard Deluxe Premium
Method Statement and Risk Assessment
Basic Operator Training
Operation manual on how to use the walls safely and correctly
  • Service Contract Benefits
    • Single point of contact;
    • Flexible payment terms - spread the cost of regular maintenance
    • Priority on any emergency call-outs
    • Reduces system downtime
    • Guaranteed genuine replacement parts
    • Completion certificate for your H&S records
  • Multiple Site and Group Accounts

    Accordial are specialists at designing maintenance
    agreement programmes for small, large or
    multi site locations.

    We have a number of flexible service options available to ensure that the full requirements of our customers are met in a cost-effective manner. Whether the sites are small or large, we will group them together giving you the best possible price.

    Each contract is assigned a personal account handler and will be your single point of contact. They will manage and log the maintenance of your movable walls or sliding folding door partitions across all sites, coordinate repairs, and regular report on their condition directly to the client.

    • Consolidated maintenance programmes for more than one site
    • Payments billed to either your Head Office or regionally, depending on your preference
    • Support of a dedicated team with a named point of contact for your account
  • Market Sectors

    Our group account customers come from a wide range of market areas including

    • Facilities Management Services
    • Local Authorities
    • Education
    • Health Authorities
    • Sports Stadia
    • Hotel Chains
    • Retail Chains
    • Private Companies
    • Charitable Organisations
    • Places of Worship
    • Banks
    • Solicitors and Law Firms


t:  +44 (0) 1509 611203